Contacting MiPermit

All fields are required unless marked as optional.

If you login to MiPermit using a telephone number, add it here so we can review your account in relation to your message.

Please include a valid email address so that we can reply to your message. This may also be your login email address.

Please select a reason for contacting us, this will help us deal with your request quicker.

Please include as much information as possible, including your vehicle registration number if it is applicable to your reason for contacting us.

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We will reply to your message as soon as possible, however, if your request is urgent please call us on 0345 520 7007.


Telephone - 0345 520 7007

Service Status

For details of upcoming scheduled maintenance or service interuptions see the Server Status page.

MiPermit Contact Centre Hours

See the MiPermit Help pages for information on using our portals, smartphone apps, text and automated telephone services.

Contact Centre Hours
Weekdays 08:00 to 18:00 Core weekday hours
Weekends 08:00 to 16:00 Core weekend hours